Get in touch
Whether you are looking to partner on a new product, need a privacy audit of an existing app, want to discuss enterprise licensing, or just want to say hello — we read every message. Most replies go out within one business day.
Room 407-4190, Shilibao Town Government Office Building, No. 67 Xidaqiao Road, Miyun District (Cluster Registration), Beijing, 100000, CN
Most messages receive a first reply within one business day (UTC+8). Urgent issues flagged URGENT in the subject line are escalated immediately.
Common questions
We respond to most enquiries within one business day (UTC+8). Critical app-store or production issues are escalated immediately if the subject line begins with URGENT.
Yes. We routinely sign mutual NDAs before any substantive technical conversation. We can use your template or ours, whichever is faster.
All user data for our published mobile applications stays on the device. Any server-side infrastructure we operate is hosted on major cloud providers in the EU, US and Asia-Pacific regions, and is documented in our Privacy Policy.
Yes. Our apps are designed to be usable without an account. For any data that we do process (such as support correspondence or analytics), you can request access, correction or deletion at any time by emailing support@jingruiyt.com.
We can invoice in fiat currency (USD, EUR, GBP, CNY) and accept wire transfer, ACH, SEPA, or major credit cards. For larger contracts we can also explore stablecoin settlement on a case-by-case basis.
